Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy below for important information regarding order processing and delivery.

Order Processing

All orders are processed and dispatched within 2 business days, unless otherwise stated on the product page or during peak periods. Orders are not processed on weekends or public holidays.

If we experience a high volume of orders or unexpected delays, we will notify you as soon as possible.

Shipping & Delivery

Once your parcel has been dispatched, you will receive confirmation (and tracking details where applicable).

Please note that once the parcel has been handed over to the postal or courier service, we are no longer responsible for delays caused by the shipping provider. While we always aim to ensure smooth and timely delivery, transit times are outside of our control.

Delays & Issues

If you experience any issues with your delivery, please contact us and we will do our best to assist you in resolving the matter with the shipping provider.

Contact Us

If you have any questions regarding your order or shipping, please contact us and we will respond as soon as possible.